Fee's and Payments FAQs

  • What are our payment options?

    Once the application has been processed, you will receive an invoice to pay the enrollment fee. The card that is used to pay the enrollment fee will be used for the weekly program fee as well. Payments are processed weekly on a day of your choosing. 

  • How do automatic payments work?

    The Boys & Girls Club of Pasadena has an automatic payment system and accepts debit cards, credit cards, or ACH as forms of payment (no money orders, cash, checks, etc.). Once a payment is completed, you will receive an emailed receipt. 


  • How can I get a statement of what I have paid?

    We can print or email you a statement of what you have paid to date. Please email Stephanie Bernal at stephanie.bernal@bgcpasadena.org. 

  • How do I go about changing my card information if I get a new debit or credit card or my card expires?

    Our new merchant, Stripe, will automatically reach out to you to update credit/debit card information. If need be, please call Stephanie Bernal at (626) 449-9100, ext. 112 with any questions.



  • How do I apply for Financial Aid?

    All Financial Aid applications need to be done in person. To apply for our Financial Aid program, we need a proof of income, shown in two different ways, including: 1) Your most recent tax return for the household; or 2) Your most recent check stubs for the household or any other forms of income. Once you have those documents ready, please email Stephanie Bernal to make an appointment for an in-person visit to our Slavik Branch at 3230 E. Del Mar Blvd., Pasadena. 

  • Do I get charged if my child doesn’t attend the program for the week?

    If your child’s group is officially closed due to COVID-19 or your child has COVID-19, you will not be charged for the days of quarantine closure. If you are planning to be out of town or your child will not be attending the Club for the week for other reasons, you will be charged half of the weekly fee as a spot holder for your child, as long as we have one week’s notice of your child not attending. 


  • If I decide to pull my child from the program, can I get a refund on the Enrollment Fee, Program Fee, or Transportation Fee?

    Our $100 Enrollment Fee is an annual, non-refundable fee. Other fees, Program and Transportation, will simply be canceled starting the day you notify us of pulling your child(ren) from the program, and you will not be charged. You will be responsible for charges that occurred before notification. Please allow 3-4 days for charges to be canceled.